Visitor FAQs

We've carefully listened to our visitors questions and have put together this handy list of FAQs in the section below. 

If we haven't been able to answer your question, please do contact our Visitors Services Team directly on 02380 891203.

While Exbury Gardens Ltd have taken all reasonable care to follow government COVID-19 safety guidelines, visitors enter at their own risk. Click here for a comprehensive list of the safety measures we've implemented.

When is the best time to visit Exbury to see the rhododendrons and azaleas?

Our collection of rhododendrons and azaleas is spectacular in late April and throughout May. Flowering does extend into June with late-flowering rhododendrons and deciduous azaleas taking the limelight during early summer.

Am I allowed to picnic within the gardens?

Absolutely! There are two approved picnic sites within the gardens, one overlooking Jubilee Pond in Yard Wood, and the other situated between the Gilbury Bridge and the Five Arrows Gallery. Litter bins are provided at these sites, though where possible we request that any litter be taken home after a visit. There is also a covered area at the patio near the Sundial Gardens where visitors may picnic. Please feel free to bring your own blankets and chairs. 

Is car parking free of charge?

Yes. There is an extensive car park for approximately 250 vehicles and a parking area for around 50 coaches. During our busiest times, car park attendants will direct traffic into the site or an overflow facility across the road from the main entrance. Bays for blue badge holders are clearly marked at the front of the car park, closest to the Visitor Entrance. 

Am I allowed to bring dogs into the gardens?

Dogs are very welcome at Exbury Gardens, we simply ask that they are kept on a short lead and leave nothing behind but paw prints! 

Please visit our Dog friendly page more information on our canine facilities.

May I bring in radios and footballs or children's bikes and scooters?

No, we're afraid not. Exbury Gardens is renowned for its peace and tranquility therefore we request that radios, footballs, children’s bicycles or scooters are not brought into the gardens.

Is there a lost property office?

Any lost property is handed in at the Visitor Entrance. If you think you may have lost something at Exbury please contact our Visitors Services Team on 02380 891203 during opening hours.

In the case of extreme weather, will the gardens be closed?

The gardens may occasionally be closed in the event of extreme weather conditions such as high winds or snow and ice. In such situations, our website will be kept up-to-date with latest opening information on the home page. Social media alerts will also be sent out on Facebook and Twitter. If in any doubt about whether the gardens will be open on a particular day, do contact our Visitor Services Team on 02380 891203.

I'm visiting in the summer, what is there to see?

At the beginning of June visitors can enjoy the vibrant colours and scents of late-flowering rhododendrons and deciduous azaleas. 

In addition to this we also have a number of gardens planted specifically for summer colour and interest. 

Are you open all year round?

No, we're a seasonal garden that is open to the public between 14th March - 1st November 2020 (10am - 5.30pm). However, we do arrange special events for the public in the closed season, check our Events & Exhibitions page for the latest events.

Is there a discount for large groups?

Yes. Groups of 15 or more can enjoy a discounted rate for both gardens admission and steam railway rides. Large groups must pre-book to receive this discounted rate. Check out our groups page for further information on group benefits.

Can I come back throughout the year on multiple occasions?

Visitors who purchase a Friends of Exbury annual membership can enjoy unlimited access to the gardens throughout our open season. For more infotmation visit our membership page.

Can I fly a drone?

No, the use of drone or UAVs (unmanned aerial vehicles) is not permitted on or over Exbury Gardens or the Exbury Estate.

Can I use disposable barbecues?

No, disposable barbecues are not permitted at Exbury Gardens, as they pose a considerable threat of fire and are likely to negatively affect the longevity, beauty and atmosphere of our gardens. The same also applies for any other portable cooking device such as camping rings.

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