Accessibility

Exbury Gardens & Steam Railway is closed between Monday 21st December 2020 - Sunday 28th March 2021.

Exbury Gardens aims to enable visitors with disabilities and additional mobility needs to use and enjoy the gardens, railway and facilities.

We at Exbury have made a considered attempt at ensuring that most of our facilities (including the railway) are accessible for all. Our main paths are suitable for wheelchairs and special maps that identify these routes are obtainable at the Visitor Entrance. Motorised scooters are welcomed at Exbury, however users are reminded to keep to the recommended pathways.

Carers are admitted free of charge into Exbury Gardens on a one-to-one basis when accompanying a caree who pays the normal admission rate. Please note that proof of disability and/or registered carer status may be requested. 

For detailed information on our accessible facilities please see below.

Bays for blue badge holders are available at the front of the main car park nearest to the Visitor Entrance.

Exbury provides a limited number of non-motorized wheelchairs free of charge. These are available on a first come first served basis from the Visitor Entrance.

Our buggy service is designed to enable visitors with limited mobility to access the main areas of interest within Exbury Gardens. The chauffeur-driven buggy tours cost £5.50 per person and follows a set route around the gardens.

Buggies operate as a timetabled service on a first-come, first-served basis and visitors should be advised that queues can be expected, particularly in May and June.

Click here for more information on our guided garden tours.

Exbury's railway has four carriages adapted to accommodate wheelchairs.

Groups requiring more than one accessible carriage to be fitted are asked to advise in advance so this can be arranged without disrupting the published timetable. 

Railway tickets can be purchased at £5.50 per person.

Disabled toilets are located in the following places:

While Exbury Gardens Ltd have taken all reasonable care to follow government COVID-19 safety guidelines, visitors enter at their own risk. Click here for a comprehensive list of the safety measures we've implemented.

‘A truly fantastic day out. My wife and I were bowled over by the amazing spring colours of rhododendrons and azaleas and there was literally colour everywhere. There are beautiful areas to walk through as well as places to sit. We took a picnic in the hope of being able to sit by one of the ponds and were not disappointed – the reflections were as spectacular as the real thing! The next thing we want to do is return in the autumn to see the colours change as it must be beautiful’

David Parker, Christchurch

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