Timed bookings, for example, allow us to ensure that we don’t have too many people arriving at the same time, which means we have shorter queues. Which is why we’ve decided to stick with timed bookings for the time being, to make getting into the gardens a little easier for everyone!
We would, therefore, ask that whenever possible, visitors should purchase their garden and railway tickets online, in advance. We are also continuing our policy of not accepting cash payments so, if you are unable to book online, please note that payment for tickets on site will be by card/contactless only.
In 2020, Visit England awarded us the coveted ‘We’re Good to Go’ COVID-19 Industry Standard in recognition of the safety measures we had put in place for the protection of our visitors and staff. Though government guidelines have been relaxed, this commitment to safety remains, and we will continue to closely monitor our facilities and processes, ensuring that we continue to deserve the reputation for safety that we have earned during the pandemic.
Yes, Exbury Gardens is open to the public from Monday 29th March 2021 enabling visitors to reap the mental and physical benefits of using our 200 acres of outstanding natural beauty for exercise.
Visit England have awarded us the coveted COVID-19 Industry Standard to say that we have made necessary changes to our day-to-day workings, including social distancing measures and staff training.
Our steam railway is now open as of Monday 12th April, in line with government COVID-19 guidance. Tickets for the steam railway can be pre-booked online or booked on the day of your visit at the Visitor Entrance.
Unfortunately, buggies are not running for the time being.
We are home 3 great catering options:
More information on the food and drinks available can be found on our Food & drink page here.
Visitors must purchase their tickets online up to and including the day of their visit, as no cash will be accepted. Visitors will be asked to book an arrival time slot at the time of purchasing to allow us to maintain social distancing guidelines and lessen queue times.
We recommend keeping at least 2 metres from other people (outside of your household) when you are visiting Exbury and ask that visitors use hand santiser at all sanitising stations - located by the Visitor Entrance and exit and outside all toilet blocks. We kindly ask that you do not visit if you are feeling unwell.
In addition to the above, we advise visitors to follow the NHS guidelines on how to avoid catching and spreading COVID-19.
The safety and wellbeing of our staff and visitors is of utmost importance and we will be taking all necessary precautions to safeguard the welfare of everyone working at and visiting Exbury Gardens & Steam Railway.
Special safety measures that Exbury Gardens Ltd has implemented include:
We will continue to monitor the outbreak of Coronavirus (COVID-19) and will follow the guidelines set by Public Health England.
While Exbury Gardens Ltd have taken all reasonable care to follow government COVID-19 safety guidelines, visitors enter at their own risk.